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Helpful answers
FAQ
Who We Are
Ladymint by Mannaniya Textiles is a clothing brand from Surat, Gujarat. We create everyday-elegant pieces — thoughtful fabrics, soft silhouettes, and styles made to be worn often.
How long does delivery take?
Orders are usually packed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location and courier partner.
Do you offer Cash on Delivery (COD)?
Yes. COD is available with an extra ₹60 fee added to your order total. You can also pay online securely via Razorpay (UPI, card, or netbanking).
What is your exchange / return policy?
We do not offer returns. Eligible orders can be exchanged only. Please contact us soon after delivery with your order details if you need an exchange.
Can I cancel my order?
You can request cancellation while the order is Placed or Accepted (before shipping). For prepaid Razorpay orders, refunds are processed after 24 hours from the cancel request.
How do I track my order?
Once your order is shipped, tracking number and logistics partner details appear on My Orders. You can also print your invoice from there.